Terms of Service

Sunset Stay — Terms & Conditions

Sunset Stay

Terms & Conditions and Platform Policies

Last Updated: August 2026

Terms of Service

Last Updated: August 2026

These Terms of Service ("Terms") govern your access to and use of the Sunset Stay website, mobile applications, digital platform, and related services (collectively, the "Platform"), operated by Sunset Stay for Tourism Investment ("Sunset Stay", "we", "us", or "our").

Sunset Stay is a technology-enabled accommodation platform designed to connect property owners, Hosts, accommodation providers, Guests, and customers and to facilitate property discovery, reservations, communications, and, where available, payment processing.

By accessing, registering with, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with the applicable Privacy Policy, Cancellation & Refund Policy, Cookie Policy, and Payment Terms.

If you do not agree with these Terms, please do not use the Platform.

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1. Sunset Stay's Role

Sunset Stay operates a digital platform that facilitates interactions between Hosts and Guests.

Depending on the service, Sunset Stay may provide:

- Property discovery and search;
- Property listing services;
- Booking and reservation facilitation;
- Communication tools;
- Payment facilitation through third-party payment providers;
- Customer support;
- Other technology-enabled services.

Unless expressly stated otherwise in writing, Sunset Stay is not the owner, landlord, property owner, or operator of every property listed on the Platform.

Properties may be owned, managed, or offered by independent Hosts or other third parties.

Hosts remain responsible for the properties, information, representations, and services they provide.

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2. Eligibility

By using Sunset Stay, you represent that:

- You are legally capable of entering into an agreement under applicable law;
- The information you provide is accurate and current;
- You will use the Platform only for lawful purposes;
- You will comply with these Terms and applicable laws.

Sunset Stay may restrict or terminate access where permitted by applicable law if information provided is fraudulent, misleading, inaccurate, or otherwise violates these Terms.

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3. User Accounts

Certain Platform features may require an account.

You are responsible for:

- Providing accurate registration information;
- Maintaining the confidentiality of your login credentials;
- Maintaining the security of your account;
- Updating information when necessary;
- Not allowing unauthorized persons to use your account.

You should notify Sunset Stay promptly if you reasonably believe that your account has been compromised or accessed without authorization.

Sunset Stay will not be responsible for unauthorized use resulting from the user's failure to appropriately protect their account credentials, except where applicable law provides otherwise.

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4. Property Listings

Property listings may be submitted by Hosts or other authorized parties.

Information may include:

- Property descriptions;
- Photographs;
- Location;
- Amenities;
- Availability;
- Prices;
- Rules;
- Capacity;
- Check-in and check-out information.

Hosts are responsible for ensuring that information submitted to the Platform is accurate, complete, current, lawful, and authorized for publication.

Sunset Stay may rely on information supplied by Hosts and third parties and does not necessarily independently verify every statement, document, photograph, property condition, ownership claim, license, permit, or representation.

Sunset Stay may review, modify, restrict, suspend, or remove a listing where reasonably necessary for operational, legal, security, contractual, or Platform-policy reasons.

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5. Host Responsibility

The Host remains responsible for:

- Having the legal right or authorization to offer the property;
- The accuracy of the listing;
- The condition of the property;
- Availability;
- Pricing;
- Amenities;
- Property rules;
- Required licenses, registrations, approvals, or permissions;
- Compliance with applicable laws and regulations;
- Information and representations provided to Guests.

Sunset Stay does not assume the Host's legal obligations merely because the property is displayed or booked through the Platform.

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6. Booking and Reservation

A reservation is considered confirmed only when the Platform or Sunset Stay provides a booking confirmation in accordance with the applicable booking process.

A reservation may be subject to:

- Property availability;
- Host requirements;
- Payment authorization;
- Verification procedures;
- Applicable booking conditions;
- Cancellation and refund terms;
- Applicable laws and regulations.

Sunset Stay does not guarantee the availability of a property until the booking has been confirmed.

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7. Prices and Fees

The total amount payable may include:

- Accommodation charges;
- Sunset Stay service fees;
- Applicable taxes;
- Payment-related charges;
- Other charges disclosed before confirmation.

The applicable amount displayed during checkout should be reviewed carefully before completing a reservation.

Prices may change before a reservation is confirmed.

Once a reservation is confirmed, the applicable booking terms will generally govern the amount payable, subject to corrections, refunds, cancellations, taxes, or other adjustments permitted by applicable law.

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8. Payments

Sunset Stay may facilitate payments through third-party payment service providers, including Paymob.

Payment processing may be subject to:

- Payment provider terms;
- Bank or card issuer requirements;
- Payment network rules;
- Security and fraud-prevention procedures;
- Applicable laws and regulations.

Sunset Stay does not control the operation of third-party banking, card, or payment systems.

A payment may be declined, delayed, reversed, cancelled, or subject to additional verification.

A reservation may not be considered confirmed until the required payment has been successfully authorized and confirmation has been issued.

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9. Cancellation and Refunds

Cancellation and refund rights are governed by the Cancellation & Refund Policy applicable to the relevant reservation.

The applicable cancellation policy will be presented to the Guest during the booking process where reasonably possible.

By confirming a reservation, the Guest acknowledges that they have reviewed and accepted the applicable cancellation and refund terms.

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10. Guest Responsibilities

Guests agree to:

- Provide accurate information;
- Respect the property;
- Follow applicable house rules;
- Follow check-in and check-out procedures;
- Respect occupancy limits;
- Comply with applicable laws;
- Avoid causing damage;
- Avoid unauthorized activities or events;
- Respect neighbors and surrounding properties;
- Use the property only for lawful purposes.

Guests are responsible for their own conduct and, to the extent permitted by applicable law, the conduct of persons accompanying them.

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11. Prohibited Activities

Users must not use Sunset Stay to:

- Commit or facilitate unlawful activities;
- Conduct fraud;
- Provide false or misleading information;
- Create fraudulent listings;
- Impersonate another person;
- Manipulate bookings or reviews;
- Circumvent Platform security;
- Abuse payment or refund systems;
- Upload malicious software;
- Harass, threaten, or abuse other users;
- Infringe intellectual property or other third-party rights;
- Collect or misuse personal information;
- Circumvent applicable Platform fees or payment procedures for fraudulent or unauthorized purposes.

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12. Communications Between Users

Sunset Stay may provide communication tools that allow Hosts and Guests to communicate regarding properties and reservations.

Users are responsible for the information they voluntarily provide to other users.

Sunset Stay may retain or review communications where reasonably necessary for:

- Customer support;
- Booking administration;
- Fraud prevention;
- Security;
- Dispute investigation;
- Compliance with applicable law.

Users should avoid sharing unnecessary sensitive or confidential information through the Platform.

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13. Third-Party Services

The Platform may integrate with or contain links to third-party services, including:

- Payment providers;
- Banks and financial institutions;
- Mapping services;
- Hosting providers;
- Analytics services;
- Communication providers;
- Identity verification services;
- Customer support services;
- Other technology providers.

Third-party services may be subject to their own terms, conditions, and privacy policies.

Sunset Stay does not control the operation, security, availability, or policies of independent third-party services.

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14. Reviews and User Content

Where available, users may submit:

- Reviews;
- Ratings;
- Photographs;
- Comments;
- Property-related content;
- Other information.

Users are responsible for ensuring that submitted content is accurate and does not violate applicable laws or third-party rights.

Users must not submit fraudulent, defamatory, threatening, discriminatory, abusive, or intentionally misleading content.

Sunset Stay may remove or restrict content that violates these Terms or applicable law.

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15. Intellectual Property

The Sunset Stay name, logo, trademarks, Platform design, software, graphics, text, functionality, databases, and other materials provided by Sunset Stay are owned by or licensed to Sunset Stay unless otherwise stated.

Users may access and use the Platform only for legitimate personal or business purposes permitted by these Terms.

No user receives ownership rights in Sunset Stay's intellectual property merely by using the Platform.

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16. User Content License

Where a user submits photographs, descriptions, reviews, or other content to the Platform, the user grants Sunset Stay a non-exclusive, worldwide, royalty-free license, to the extent legally permitted, to host, reproduce, display, format, distribute, and use that content for operating, improving, promoting, and providing the Platform and related services.

The user represents that they have the necessary rights to grant this permission.

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17. Platform Availability

Sunset Stay aims to maintain reliable Platform services but does not guarantee that the Platform will always be:

- Available;
- Uninterrupted;
- Error-free;
- Secure from every possible threat;
- Free from technical problems.

The Platform may be temporarily unavailable due to maintenance, technical problems, security incidents, third-party service interruptions, telecommunications failures, or circumstances beyond Sunset Stay's reasonable control.

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18. Disclaimer

To the maximum extent permitted by applicable law, Sunset Stay does not guarantee:

- The accuracy or completeness of every third-party listing;
- The condition or suitability of every property;
- The conduct of every Host or Guest;
- The continuous availability of any property;
- The uninterrupted operation of third-party services;
- That every transaction will be successfully completed;
- That every Platform feature will always be available.

Sunset Stay provides technology and platform services and does not assume obligations belonging to independent Hosts or other third parties unless expressly agreed otherwise.

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19. Limitation of Liability

To the maximum extent permitted by applicable law, Sunset Stay shall not be liable for losses, damages, delays, failures, or claims arising from circumstances outside its reasonable control or from the acts or omissions of independent Hosts, Guests, property owners, payment providers, banks, financial institutions, technology providers, or other third parties.

This includes, where legally permitted, matters relating to:

- Property condition;
- Host conduct;
- Guest conduct;
- Third-party services;
- Payment-provider delays;
- Banking delays;
- Internet or telecommunications failures;
- Incorrect information supplied by users;
- Events beyond Sunset Stay's reasonable control.

Nothing in these Terms excludes, restricts, or limits any liability, right, or remedy that cannot legally be excluded, restricted, or limited under applicable law.

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20. Indemnification

To the maximum extent permitted by applicable law, users may be responsible for claims, losses, damages, costs, liabilities, or expenses arising from their:

- Violation of these Terms;
- Unlawful conduct;
- Fraudulent activity;
- Misuse of the Platform;
- Inaccurate or misleading information;
- Infringement of third-party rights;
- Damage caused to property;
- Violation of applicable laws or regulations.

This provision does not apply to the extent that such liability is caused by Sunset Stay's own conduct where applicable law prevents such limitation.

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21. Account Suspension or Termination

Sunset Stay may suspend, restrict, or terminate an account or listing where reasonably necessary due to:

- Fraud;
- Security concerns;
- Illegal activity;
- Material violation of these Terms;
- Repeated complaints;
- Payment abuse;
- Misuse of the Platform;
- Materially inaccurate information;
- Other legitimate legal, operational, or security reasons.

Where reasonably practicable and legally permitted, Sunset Stay may provide appropriate notice.

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22. Host and Guest Relationship

Sunset Stay provides the technology platform through which Hosts and Guests may interact.

Unless expressly agreed otherwise:

- Hosts are independent parties;
- Guests are independent users;
- A Host is not an employee of Sunset Stay;
- A Guest is not an employee of Sunset Stay;
- Use of the Platform does not by itself create a partnership, joint venture, employment relationship, or agency relationship between Sunset Stay and a Host or Guest.

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23. Taxes and Government Charges

Hosts and Guests are responsible for complying with applicable tax and governmental obligations that apply to them.

Where Sunset Stay is legally required to collect, report, withhold, or remit taxes or other governmental charges, Sunset Stay may do so in accordance with applicable law.

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24. Force Majeure

Sunset Stay shall not be responsible, to the maximum extent permitted by applicable law, for delays or failures resulting from circumstances beyond its reasonable control, including:

- Natural disasters;
- Government actions or restrictions;
- Wars or serious security events;
- Epidemics or public emergencies;
- Major infrastructure failures;
- Internet or telecommunications failures;
- Cybersecurity incidents;
- Payment-network failures;
- Third-party service interruptions.

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25. Changes to the Platform

Sunset Stay may modify, suspend, replace, or discontinue Platform features or services from time to time.

Where required by applicable law, appropriate notice will be provided.

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26. Changes to These Terms

Sunset Stay may update these Terms from time to time to reflect changes in:

- The Platform;
- Services;
- Business operations;
- Technology;
- Legal or regulatory requirements.

The updated version will be published on the Platform with a revised Last Updated date.

Where required by applicable law, Sunset Stay may provide additional notice or obtain any required consent.

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27. Governing Law and Legal Rights

These Terms shall be interpreted and applied subject to the applicable laws and regulations governing the relevant transaction and Sunset Stay's activities.

Nothing in these Terms is intended to exclude or reduce any mandatory legal rights or protections available to a consumer, Guest, Host, or other user under applicable law.

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28. Entire Agreement

These Terms, together with the applicable:

- Privacy Policy;
- Cancellation & Refund Policy;
- Host Terms & Conditions;
- Guest Terms & Conditions;
- Cookie Policy;
- Payment Terms;

form the applicable contractual framework governing use of the Platform, subject to any specific written agreement entered into between Sunset Stay and a user.

If there is a conflict between these Terms and a specific written agreement, the specific written agreement will prevail to the extent of the conflict.

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29. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions shall continue to apply to the extent permitted by applicable law.

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30. No Waiver

Failure by Sunset Stay to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision or any other provision in the future.

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31. Contact Us

For questions, complaints, or inquiries regarding these Terms, please contact Sunset Stay through the Contact Us page.

Sunset Stay for Tourism Investment
Brand Name: Sunset Stay

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Host Terms & Conditions

Last Updated: August 2026

These Host Terms & Conditions ("Host Terms") govern the relationship between Sunset Stay for Tourism Investment ("Sunset Stay", "we", "us", or "our") and any person or entity that registers as a Host, submits a property, or offers accommodation through the Sunset Stay website, mobile application, or other digital platforms (collectively, the "Platform").

By registering as a Host or submitting a property to Sunset Stay, you confirm that you have read, understood, and agreed to these Host Terms, the Terms of Service, Privacy Policy, Cancellation & Refund Policy, Payment Terms, and any other applicable Platform policies.

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1. Role of Sunset Stay

Sunset Stay operates a digital platform designed to facilitate the listing, discovery, booking, and payment of accommodation properties.

Unless expressly agreed otherwise in writing:

Sunset Stay is not the owner of the property.

Sunset Stay is not the landlord of the property.

Sunset Stay is not the property manager.

Sunset Stay does not control the Host's property.

Sunset Stay does not employ the Host.

The Host remains an independent party.

The Host remains responsible for the property and the accommodation services offered to Guests.

Sunset Stay's role is primarily to provide and operate the digital platform and related services.

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2. Host Eligibility

To become a Host, you must:

Provide accurate and complete information;

Have the legal capacity to enter into agreements;

Have the legal right, ownership, management authority, or other valid authorization to offer the property;

Comply with applicable laws and regulations;

Provide any documents reasonably requested by Sunset Stay.

Sunset Stay may request additional information or documentation before approving or continuing a listing.

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3. Property Ownership and Authorization

The Host represents and warrants that they:

Own the property; or

Have valid authorization from the owner or lawful rights holder to offer the property; or

Otherwise have the legal authority to make the property available for accommodation.

The Host must not list a property if doing so would violate:

Ownership rights;

Lease agreements;

Developer restrictions;

Property management rules;

Community regulations;

Government requirements;

Third-party contractual rights.

The Host is solely responsible for obtaining any necessary authorization.

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4. Host Information

The Host must provide accurate and current information, including where applicable:

Full legal name;

Contact information;

Identification information;

Property location;

Property type;

Property description;

Photographs;

Amenities;

Number of bedrooms;

Maximum occupancy;

Availability;

Pricing;

Check-in and check-out information;

House rules;

Cancellation policy;

Required licenses, permits, registrations, or approvals.

The Host must promptly update any information that becomes inaccurate.

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5. Legal and Regulatory Compliance

The Host is responsible for complying with all laws and regulations applicable to the property and accommodation activity.

This may include requirements relating to:

Tourism;

Accommodation;

Licensing;

Registration;

Taxes;

Building regulations;

Fire and safety requirements;

Health and hygiene;

Data protection;

Consumer protection;

Local community or property regulations.

Sunset Stay does not assume the Host's legal or regulatory obligations merely because the property is listed on the Platform.

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6. Property Condition and Maintenance

The Host is responsible for ensuring that the property is reasonably suitable for the accommodation offered and is maintained in an appropriate condition.

The Host remains responsible for:

Cleaning;

Maintenance;

Repairs;

Utilities;

Furniture;

Appliances;

Safety equipment;

Property access;

Pest control where applicable;

Other property-related matters.

Unless expressly agreed otherwise in writing, Sunset Stay does not undertake these responsibilities on behalf of the Host.

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7. Accuracy of Property Listings

The Host must ensure that all listing information is accurate and not misleading.

This includes:

Photographs;

Property size;

Number of rooms;

Amenities;

Views;

Location;

Distance from facilities;

Availability;

Pricing;

Occupancy limits;

Property rules.

Photographs should reasonably represent the current condition of the property.

The Host must not intentionally hide material information that could reasonably affect a Guest's booking decision.

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8. Pricing and Availability

Hosts are responsible for maintaining accurate:

Prices;

Availability calendars;

Minimum stay requirements;

Maximum occupancy;

Additional charges;

Seasonal pricing;

Check-in requirements;

Check-out requirements.

The Host must promptly update availability to reduce the risk of double bookings.

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9. Booking Confirmation

Once a reservation has been confirmed through the Platform, the Host should honor the reservation according to the applicable booking terms.

The Host must not intentionally cancel confirmed reservations without a legitimate reason.

Repeated or unjustified Host cancellations may result in:

Listing restrictions;

Account suspension;

Removal of the property;

Financial adjustments where applicable under the relevant agreement;

Other Platform measures permitted by applicable law.

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10. Host Cancellation

If a Host becomes unable to provide the booked property, the Host must notify Sunset Stay as soon as reasonably possible.

Sunset Stay may, depending on the circumstances:

Contact the Host;

Contact the Guest;

Attempt to arrange alternative accommodation;

Facilitate an applicable refund;

Restrict or suspend the listing;

Take other reasonable Platform measures.

The Host may remain responsible for consequences arising from the Host's failure to honor a confirmed reservation, subject to the applicable agreement and law.

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11. Guest Communication

Hosts should provide reasonable cooperation to Guests regarding:

Check-in;

Check-out;

Property access;

Property rules;

Amenities;

Urgent property-related matters.

Hosts must not engage in:

Harassment;

Threats;

Discrimination;

Fraud;

Abuse;

Intimidation;

Unauthorized collection or misuse of Guest information.

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12. Check-In and Check-Out

The Host is responsible for providing accurate check-in and check-out information.

Where the Host uses a representative, property manager, security service, or other third party, the Host remains responsible for ensuring that appropriate arrangements are made for the Guest.

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13. Guest Safety

The Host should take reasonable measures to ensure that the property is maintained in a safe condition and that material safety information is disclosed where appropriate.

The Host must promptly inform Sunset Stay of any known issue that could materially affect a confirmed reservation.

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14. Host Payments and Settlements

Where Sunset Stay facilitates payments and Host settlements, amounts payable to the Host may be affected by:

Completed reservations;

Cancellations;

Refunds;

Chargebacks;

Payment reversals;

Platform fees;

Payment processing fees;

Applicable taxes;

Adjustments permitted under the applicable agreement.

Settlement timing may also depend on the applicable payment provider and banking system.

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15. Taxes

The Host is responsible for determining and complying with their own applicable tax obligations arising from income or transactions associated with their property.

Where Sunset Stay is legally required to collect, withhold, report, or remit a tax or governmental charge, Sunset Stay may do so in accordance with applicable law.

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16. Host Content

The Host may provide:

Property photographs;

Videos;

Descriptions;

Logos;

Property information;

Other materials.

The Host confirms that they have the necessary rights to provide this content to Sunset Stay.

The Host grants Sunset Stay a non-exclusive, worldwide, royalty-free license, to the extent legally permitted, to use, reproduce, display, publish, format, distribute, and promote such content for purposes connected with:

Operating the Platform;

Displaying the property;

Marketing Sunset Stay;

Promoting the property;

Advertising the Platform;

Improving Platform services.

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17. Intellectual Property

The Host must not upload content that infringes another person's:

Trademark;

Privacy rights;

Image rights;

Intellectual property;

Other legal rights.

Sunset Stay may remove content where it reasonably believes that such content may violate applicable law or third-party rights.

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18. Guest Personal Information

Hosts may receive certain Guest information necessary to facilitate a reservation.

The Host must:

Use Guest information only for legitimate booking-related purposes;

Protect Guest information;

Avoid unnecessary collection of personal information;

Not sell Guest information;

Not misuse Guest information;

Not disclose Guest information except where legally permitted or required.

The Host must comply with applicable privacy and data-protection requirements.

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19. Direct Payments and Circumvention

Where a reservation is initiated or confirmed through Sunset Stay, Hosts must not intentionally circumvent the Platform's booking or payment systems for the purpose of avoiding applicable fees, controls, or contractual obligations.

This does not prevent legitimate transactions that Sunset Stay expressly authorizes.

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20. Prohibited Host Activities

Hosts must not use Sunset Stay to:

Create fraudulent listings;

Misrepresent ownership;

Submit false documents;

Use misleading photographs;

Manipulate availability;

Manipulate reviews;

Conduct fraudulent transactions;

Request unauthorized payments;

Mislead Guests;

Discriminate unlawfully;

Harass Guests;

Collect personal information for unauthorized purposes;

Facilitate unlawful activities;

Circumvent Platform security or payment procedures.

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21. Complaints and Investigations

Sunset Stay may receive complaints regarding a Host or property.

Where reasonably necessary, Sunset Stay may:

Request information from the Host;

Request supporting documents;

Contact the Guest;

Review booking information;

Review relevant communications;

Temporarily restrict a listing;

Take other reasonable measures.

The Host agrees to cooperate reasonably with legitimate Platform investigations.

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22. Property Damage and Guest Disputes

The Host remains responsible for handling legitimate claims relating to damage to the property, subject to applicable law and any separate agreement with Sunset Stay.

Sunset Stay may facilitate communication between the Host and Guest but does not automatically assume responsibility for property damage caused by a Guest.

Where appropriate and legally permitted, Sunset Stay may provide relevant booking or transaction information to assist with resolving a dispute.

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23. Reviews and Ratings

Hosts must not:

Create fake reviews;

Pay for positive reviews;

Threaten Guests regarding reviews;

Manipulate ratings;

Submit reviews pretending to be Guests.

Hosts may respond professionally to legitimate Guest reviews.

Sunset Stay may remove reviews that violate Platform policies or applicable law.

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24. Platform Access and Account Security

Hosts are responsible for protecting their account credentials.

Hosts must not share account credentials with unauthorized persons.

Sunset Stay may implement verification, security, fraud-prevention, or authentication procedures.

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25. Suspension or Removal of Listings

Sunset Stay may suspend, restrict, or remove a listing where reasonably necessary due to:

Fraud;

Safety concerns;

Legal concerns;

Materially inaccurate information;

Repeated Guest complaints;

Unresolved payment issues;

Unauthorized property listing;

Breach of these Host Terms;

Abuse of the Platform;

Other legitimate operational or security reasons.

Where reasonably practicable and legally permitted, Sunset Stay may provide notice.

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26. Termination by Host

A Host may request removal of their property from the Platform.

However, removal of a listing does not automatically cancel existing confirmed reservations.

The Host remains responsible for fulfilling confirmed reservations unless otherwise agreed or required by applicable law.

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27. Relationship Between Host and Sunset Stay

The Host acknowledges that registration on the Platform does not create:

Employment;

Partnership;

Joint venture;

Franchise;

Agency;

Legal representation;

between the Host and Sunset Stay unless expressly agreed in writing.

The Host operates independently and remains responsible for their own business activities and legal obligations.

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28. Sunset Stay's Limitation of Responsibility

To the maximum extent permitted by applicable law, Sunset Stay does not assume responsibility for:

Ownership of the property;

Host licensing;

Host tax obligations;

Property maintenance;

Property condition;

Host representations;

Host conduct;

Guest conduct;

Third-party services;

Government approvals required by the Host.

Sunset Stay's role is primarily to provide the digital Platform and related services.

Nothing in these Host Terms excludes or limits any liability that cannot legally be excluded or limited.

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29. Host Indemnification

To the maximum extent permitted by applicable law, the Host may be responsible for claims, losses, damages, penalties, costs, or expenses arising from:

The Host's property;

The Host's conduct;

Incorrect or misleading listing information;

Lack of required authorization;

Violation of applicable law;

Damage or injury resulting from the Host's acts or omissions;

Infringement of third-party rights;

Breach of these Host Terms.

This provision does not exclude any liability that cannot legally be excluded or transferred.

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30. Force Majeure

Neither the Host nor Sunset Stay should be considered responsible, to the extent permitted by applicable law, for failures caused by circumstances beyond reasonable control, including:

Natural disasters;

Government restrictions;

Major security events;

Public emergencies;

Major infrastructure failures;

Telecommunications failures;

Payment-network failures;

Other extraordinary circumstances.

The parties should reasonably cooperate to address affected reservations.

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31. Changes to Host Terms

Sunset Stay may update these Host Terms from time to time to reflect changes in:

Platform services;

Business operations;

Technology;

Legal requirements;

Payment procedures;

Operational policies.

The updated version will be published on the Platform with a revised Last Updated date.

Where required by applicable law, additional notice or consent may be required.

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32. Governing Law and Mandatory Rights

These Host Terms shall be interpreted subject to the applicable laws and regulations governing the relevant relationship and transaction.

Nothing in these Host Terms is intended to exclude or reduce any mandatory legal right or obligation that cannot legally be excluded or reduced.

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33. Severability

If any provision of these Host Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by applicable law.

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34. No Waiver

Failure by Sunset Stay to enforce any provision of these Host Terms does not constitute a waiver of its right to enforce that provision in the future.

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35. Contact Us

For questions regarding Host accounts, listings, payments, reservations, or these Host Terms, please contact Sunset Stay through the Contact Us page.

Sunset Stay for Tourism Investment
Brand Name: Sunset Stay

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5. Guest Terms & Conditions

Last Updated: August 2026

These Guest Terms & Conditions ("Guest Terms") apply to any person who accesses, searches, requests, books, or uses accommodation services through the website, mobile application, or other digital platforms operated by Sunset Stay for Tourism Investment ("Sunset Stay", "we", "us", or "our").

By using the Sunset Stay Platform or completing a reservation, you confirm that you have read, understood, and agreed to these Guest Terms, the Terms of Service, Privacy Policy, Cancellation & Refund Policy, Payment Terms, and other applicable Platform policies.

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1. Sunset Stay's Role

Sunset Stay operates a digital platform that facilitates the discovery and booking of accommodation properties offered by independent Hosts and accommodation providers.

Unless expressly agreed otherwise in writing:

Sunset Stay does not own the property.

Sunset Stay does not lease the property to the Guest.

Sunset Stay does not manage or operate the property.

Sunset Stay does not control the property or the services provided at the property.

Hosts remain independent providers responsible for their properties and accommodation services.

Sunset Stay's role is primarily to provide the digital Platform and related booking, communication, and payment-facilitation services.

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2. Guest Eligibility

By using the Platform, you confirm that:

You have the legal capacity to enter into an agreement under applicable law.

The information you provide is accurate and current.

You will use the Platform only for lawful purposes.

You will comply with these Guest Terms and applicable laws.

Certain properties may have additional age, identification, occupancy, or eligibility requirements.

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3. Guest Account

Certain Platform features may require an account.

You are responsible for:

Providing accurate information;

Maintaining the security of your account;

Protecting your login credentials;

Updating your information when necessary;

Preventing unauthorized access to your account.

You should notify Sunset Stay promptly if you believe that your account has been accessed without authorization.

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4. Booking Information

Before completing a reservation, Guests should carefully review:

Property description;

Photographs;

Location;

Available amenities;

Number of Guests permitted;

Check-in and check-out times;

Property rules;

Price;

Applicable fees;

Cancellation policy;

Refund conditions;

Any special requirements.

By completing a reservation, the Guest acknowledges that they have reviewed and accepted the applicable booking conditions.

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5. Booking Confirmation

A reservation is considered confirmed only when the Platform or Sunset Stay issues a booking confirmation in accordance with the applicable booking process.

A booking may be subject to:

Property availability;

Payment authorization;

Verification procedures;

Host requirements;

Applicable booking conditions.

A payment attempt alone does not necessarily constitute a confirmed reservation.

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6. Guest Information

Guests must provide accurate information, including where applicable:

Full name;

Contact details;

Number of Guests;

Identification information where legally required;

Check-in information;

Other information reasonably required to facilitate the reservation.

Providing false, misleading, or incomplete information may result in cancellation or restriction of the reservation or account, subject to applicable law.

---

7. Property Rules

Guests must comply with the applicable rules of the booked property.

These may include rules relating to:

Maximum occupancy;

Visitors;

Pets;

Smoking;

Noise;

Parties and events;

Check-in and check-out;

Parking;

Use of facilities;

Security;

Community regulations.

Property-specific rules should be reviewed before completing a reservation.

---

8. Lawful Use of the Property

Guests must use the property only for lawful purposes.

Guests must not use a property for:

Illegal activities;

Fraud;

Unauthorized commercial activities;

Activities creating unreasonable safety risks;

Activities that materially disturb neighbors or other occupants;

Any purpose prohibited by the Host or applicable law.

---

9. Number of Guests

Guests must not exceed the maximum occupancy stated in the listing or booking.

Additional Guests may only be permitted where:

The Host approves them;

The applicable property rules allow them; and

Any applicable additional charges are paid.

---

10. Parties and Events

Guests must comply with the property's rules regarding parties, events, gatherings, and visitors.

Unless expressly permitted by the Host and applicable property rules, Guests must not organize:

Parties;

Large gatherings;

Commercial events;

Unauthorized events;

Activities creating excessive noise or disturbance.

---

11. Property Care

Guests must take reasonable care of the property and its contents.

Guests must not intentionally or negligently:

Damage the property;

Remove property items;

Misuse equipment;

Tamper with safety systems;

Cause unreasonable disturbance;

Use facilities contrary to instructions.

Guests may be responsible for legitimate damage or loss caused by their actions, to the extent permitted by applicable law.

---

12. Check-In and Check-Out

Guests must follow the check-in and check-out instructions provided by the Host or through the Platform.

Guests should notify the Host or Sunset Stay as soon as reasonably possible if they encounter a material problem with check-in.

---

13. Property Problems

If a Guest identifies a material issue affecting the accommodation, the Guest should promptly notify the Host and/or Sunset Stay through the available support channels.

Sunset Stay may facilitate communication between the Guest and Host.

Such assistance does not mean that Sunset Stay assumes responsibility for the property or the accommodation service.

---

14. Host Interaction

Hosts are independent providers.

Guests should communicate respectfully with Hosts and comply with reasonable property-related instructions.

Guests must not:

Threaten;

Harass;

Intimidate;

Abuse;

Defraud;

Unlawfully discriminate against;

a Host or any person representing the Host.

---

15. Cancellation and Refunds

Guest cancellation and refund rights are governed by the Cancellation & Refund Policy applicable to the reservation.

Different properties may have different cancellation policies.

Guests are responsible for reviewing the applicable cancellation policy before confirming a reservation.

Applicable service fees, payment processing fees, and other charges may be non-refundable where stated in the applicable booking terms.

---

16. Changes to Reservations

Requests to change a reservation, including dates, number of Guests, property, accommodation type, or check-in/check-out arrangements, may be subject to:

Host approval;

Availability;

Price differences;

Additional fees;

Applicable booking and cancellation terms.

A requested change does not become effective until confirmed through the applicable Platform process.

---

17. No-Show

If a Guest fails to arrive without cancelling the reservation in accordance with the applicable cancellation policy, the reservation may be treated as a No-Show.

A No-Show may result in the loss of some or all of the applicable booking amount depending on the cancellation policy associated with the reservation.

---

18. Payments

Payments may be processed through third-party payment service providers, including Paymob, or other providers made available through the Platform.

Guests agree to provide valid payment information and authorize the applicable payment provider to process the transaction.

Payments may be subject to:

Bank requirements;

Card issuer requirements;

Payment provider procedures;

Currency conversion;

Security verification;

Fraud-prevention procedures.

---

19. Payment Failures

If a payment is declined, reversed, cancelled, or otherwise unsuccessful:

The reservation may not be confirmed;

The reservation may be cancelled;

The Guest may be requested to use another payment method;

Additional verification may be required.

Sunset Stay is not responsible for delays or failures attributable to banks, card issuers, payment providers, or payment networks beyond its reasonable control.

---

20. Chargebacks and Payment Disputes

Guests are encouraged to contact Sunset Stay regarding booking or refund issues before initiating a chargeback where reasonably possible.

Where a chargeback or payment dispute is initiated, Sunset Stay may provide relevant booking, payment, and transaction information to the applicable payment provider, bank, or financial institution for dispute review, subject to applicable law.

Fraudulent or abusive chargeback activity may result in account restrictions where permitted by law.

---

21. Guest Personal Information

Guests should provide only information reasonably necessary for the booking and related services.

Sunset Stay's handling of personal information is governed by the Privacy Policy.

Guests should avoid sharing sensitive personal information with Hosts unless reasonably necessary and legally appropriate.

---

22. Reviews and Ratings

Where the Platform allows reviews, Guests should provide honest and reasonable feedback based on their actual experience.

Guests must not:

Submit fake reviews;

Submit reviews for properties they did not use;

Threaten Hosts with negative reviews;

Demand benefits in exchange for positive reviews;

Submit intentionally misleading information;

Use reviews to harass or abuse another person.

Sunset Stay may remove reviews that violate Platform policies or applicable law.

---

23. Prohibited Guest Activities

Guests must not use the Platform or a booked property to:

Conduct illegal activities;

Commit fraud;

Impersonate another person;

Misuse payment systems;

Circumvent Platform security;

Circumvent applicable booking procedures for fraudulent purposes;

Upload malicious software;

Harass or threaten others;

Infringe third-party rights;

Damage property intentionally;

Provide false identification or booking information.

---

24. Account Suspension or Termination

Sunset Stay may suspend, restrict, or terminate a Guest account where reasonably necessary due to:

Fraud;

Security concerns;

Illegal activities;

Payment abuse;

Material violation of these Guest Terms;

Repeated serious complaints;

Misuse of the Platform;

Other legitimate legal or operational reasons.

Where reasonably practicable and legally permitted, Sunset Stay may provide appropriate notice.

---

25. Third-Party Services

The Platform may use independent third-party services, including:

Payment providers;

Banks;

Mapping services;

Communication services;

Hosting providers;

Analytics services;

Identity verification services;

Customer support services.

Such services may be subject to their own terms and policies.

Sunset Stay does not control independent third-party systems and, to the maximum extent permitted by applicable law, is not responsible for failures attributable to such third parties.

---

26. Sunset Stay's Limited Platform Role

Sunset Stay provides a digital platform that facilitates communication, property discovery, booking, and, where applicable, payment processing between Guests and independent Hosts.

Sunset Stay does not control, own, possess, manage, maintain, or operate properties offered by Hosts unless expressly stated otherwise in writing.

The Host remains responsible for the property, its condition, availability, description, amenities, access, rules, and accommodation services provided to the Guest.

Sunset Stay does not become a party to the underlying accommodation relationship between the Host and Guest merely because the reservation is made through the Platform.

---

27. Host and Guest Responsibilities

To the maximum extent permitted by applicable law, Sunset Stay does not assume responsibility for matters primarily arising from the acts or omissions of Hosts, Guests, property owners, or other independent third parties.

This includes, without limitation:

Property condition;

Property suitability;

Property availability;

Host conduct;

Guest conduct;

Property maintenance;

Property damage;

Loss, theft, or disappearance of personal belongings;

Disputes between Hosts and Guests;

Services or facilities provided by Hosts;

Information supplied by Hosts or Guests;

Events occurring at or in connection with a property.

---

28. No Guarantee of Accommodation Services

Sunset Stay does not guarantee that:

A property will meet every Guest expectation;

A Host will perform all obligations as expected;

A property will always be available;

Property information supplied by Hosts will be completely accurate;

Amenities will always be available;

A Host or Guest will behave appropriately;

Third-party services will operate without interruption.

Sunset Stay may, where reasonably possible, assist with communication or Platform administration. Such assistance does not constitute an assumption of responsibility for the underlying accommodation service.

---

29. Personal Belongings and Property

Guests are responsible for taking reasonable care of their personal belongings and possessions.

To the maximum extent permitted by applicable law, Sunset Stay shall not be responsible for loss, theft, damage, or disappearance of personal belongings belonging to Guests, Hosts, or other persons.

Any dispute concerning property or belongings should be addressed between the relevant parties, subject to applicable law.

---

30. Limitation of Liability

To the maximum extent permitted by applicable law, Sunset Stay's responsibility in connection with the Platform is limited to the digital and administrative services expressly provided by Sunset Stay.

Sunset Stay shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive losses or damages arising from or related to:

A property;

A reservation;

A Host;

A Guest;

Accommodation services;

Personal belongings;

Property damage;

Third-party services;

Payment-provider failures;

Banking or telecommunications failures;

Events outside Sunset Stay's reasonable control.

Nothing in these Guest Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

---

31. No Assumption of Third-Party Obligations

The Guest acknowledges that Sunset Stay does not assume the contractual, legal, financial, operational, safety, maintenance, or other obligations of a Host, property owner, accommodation provider, payment provider, or other independent third party.

The use of the Sunset Stay Platform does not transfer such obligations to Sunset Stay.

---

32. Assistance Does Not Create Liability

Where Sunset Stay voluntarily assists a Guest or Host with communication, cancellation, refund administration, dispute communication, alternative arrangements, or other Platform-related matters, such assistance does not, by itself, constitute an assumption of the Host's or Guest's underlying obligations or liabilities.

---

33. Guest Responsibility

The Guest remains responsible for:

Their own actions and decisions;

Information they provide;

Compliance with property rules;

Compliance with applicable law;

The conduct of persons accompanying them;

Any damage caused by them or persons under their responsibility, to the extent permitted by applicable law.

---

34. Host Responsibility

The Host remains responsible for:

The property;

Its legal authorization;

Its condition;

Its maintenance;

Its availability;

Its description;

Its amenities;

Its applicable rules;

Accommodation services provided to the Guest;

Compliance with applicable laws and requirements.

---

35. No Guarantee or Endorsement

The publication of a property on Sunset Stay, the availability of a property, the processing of a booking, or the facilitation of payment does not constitute a guarantee, representation, warranty, or endorsement by Sunset Stay regarding the Host, property, accommodation, or third-party service, except where expressly stated by Sunset Stay.

---

36. Force Majeure

Sunset Stay shall not be responsible, to the maximum extent permitted by applicable law, for delays or failures caused by circumstances beyond its reasonable control, including:

Natural disasters;

Government actions or restrictions;

Major security events;

Public emergencies;

Major infrastructure failures;

Internet or telecommunications failures;

Payment-network failures;

Third-party service interruptions.

Applicable cancellation and refund procedures will continue to govern affected reservations, subject to applicable law.

---

37. Changes to Guest Terms

Sunset Stay may update these Guest Terms from time to time.

The updated version will be published on the Platform with a revised Last Updated date.

Where required by applicable law, additional notice or consent may be provided.

---

38. Governing Law and Mandatory Rights

These Guest Terms shall be interpreted subject to the applicable laws and regulations governing the relevant transaction and Sunset Stay's activities.

Nothing in these Guest Terms is intended to exclude or reduce any mandatory legal rights or protections available to Guests under applicable law.

---

39. Severability

If any provision of these Guest Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by applicable law.

---

40. No Waiver

Failure by Sunset Stay to enforce any provision of these Guest Terms does not constitute a waiver of its right to enforce that provision in the future.

---

41. Contact Us

For questions, complaints, booking issues, or other Guest-related matters, please contact Sunset Stay through the Contact Us page or the available support channels.

Sunset Stay for Tourism Investment
Brand Name: Sunset Stay

5. Guest Terms & Conditions

Last Updated: August 2026

---

1. Sunset Stay's Role

Sunset Stay operates a digital platform that facilitates the discovery and booking of accommodation properties offered by independent Hosts and accommodation providers.

Unless expressly agreed otherwise in writing:

Sunset Stay does not own the property.

Sunset Stay does not lease the property to the Guest.

Sunset Stay does not manage or operate the property.

Sunset Stay does not control the property or the services provided at the property.

Hosts remain independent providers responsible for their properties and accommodation services.

Sunset Stay's role is primarily to provide the digital Platform and related booking, communication, and payment-facilitation services.

---

2. Guest Eligibility

By using the Platform, you confirm that:

You have the legal capacity to enter into an agreement under applicable law.

The information you provide is accurate and current.

You will use the Platform only for lawful purposes.

You will comply with these Guest Terms and applicable laws.

Certain properties may have additional age, identification, occupancy, or eligibility requirements.

---

3. Guest Account

Certain Platform features may require an account.

You are responsible for:

Providing accurate information;

Maintaining the security of your account;

Protecting your login credentials;

Updating your information when necessary;

Preventing unauthorized access to your account.

You should notify Sunset Stay promptly if you believe that your account has been accessed without authorization.

---

4. Booking Information

Before completing a reservation, Guests should carefully review:

Property description;

Photographs;

Location;

Available amenities;

Number of Guests permitted;

Check-in and check-out times;

Property rules;

Price;

Applicable fees;

Cancellation policy;

Refund conditions;

Any special requirements.

By completing a reservation, the Guest acknowledges that they have reviewed and accepted the applicable booking conditions.

---

5. Booking Confirmation

A reservation is considered confirmed only when the Platform or Sunset Stay issues a booking confirmation in accordance with the applicable booking process.

A booking may be subject to:

Property availability;

Payment authorization;

Verification procedures;

Host requirements;

Applicable booking conditions.

A payment attempt alone does not necessarily constitute a confirmed reservation.

---

6. Guest Information

Guests must provide accurate information, including where applicable:

Full name;

Contact details;

Number of Guests;

Identification information where legally required;

Check-in information;

Other information reasonably required to facilitate the reservation.

Providing false, misleading, or incomplete information may result in cancellation or restriction of the reservation or account, subject to applicable law.

---

7. Property Rules

Guests must comply with the applicable rules of the booked property.

These may include rules relating to:

Maximum occupancy;

Visitors;

Pets;

Smoking;

Noise;

Parties and events;

Check-in and check-out;

Parking;

Use of facilities;

Security;

Community regulations.

Property-specific rules should be reviewed before completing a reservation.

---

8. Lawful Use of the Property

Guests must use the property only for lawful purposes.

Guests must not use a property for:

Illegal activities;

Fraud;

Unauthorized commercial activities;

Activities creating unreasonable safety risks;

Activities that materially disturb neighbors or other occupants;

Any purpose prohibited by the Host or applicable law.

---

9. Number of Guests

Guests must not exceed the maximum occupancy stated in the listing or booking.

Additional Guests may only be permitted where:

The Host approves them;

The applicable property rules allow them; and

Any applicable additional charges are paid.

---

10. Parties and Events

Guests must comply with the property's rules regarding parties, events, gatherings, and visitors.

Unless expressly permitted by the Host and applicable property rules, Guests must not organize:

Parties;

Large gatherings;

Commercial events;

Unauthorized events;

Activities creating excessive noise or disturbance.

---

11. Property Care

Guests must take reasonable care of the property and its contents.

Guests must not intentionally or negligently:

Damage the property;

Remove property items;

Misuse equipment;

Tamper with safety systems;

Cause unreasonable disturbance;

Use facilities contrary to instructions.

Guests may be responsible for legitimate damage or loss caused by their actions, to the extent permitted by applicable law.

---

12. Check-In and Check-Out

Guests must follow the check-in and check-out instructions provided by the Host or through the Platform.

Guests should notify the Host or Sunset Stay as soon as reasonably possible if they encounter a material problem with check-in.

---

13. Property Problems

If a Guest identifies a material issue affecting the accommodation, the Guest should promptly notify the Host and/or Sunset Stay through the available support channels.

Sunset Stay may facilitate communication between the Guest and Host.

Such assistance does not mean that Sunset Stay assumes responsibility for the property or the accommodation service.

---

14. Host Interaction

Hosts are independent providers.

Guests should communicate respectfully with Hosts and comply with reasonable property-related instructions.

Guests must not:

Threaten;

Harass;

Intimidate;

Abuse;

Defraud;

Unlawfully discriminate against;

a Host or any person representing the Host.

---

15. Cancellation and Refunds

Guest cancellation and refund rights are governed by the Cancellation & Refund Policy applicable to the reservation.

Different properties may have different cancellation policies.

Guests are responsible for reviewing the applicable cancellation policy before confirming a reservation.

Applicable service fees, payment processing fees, and other charges may be non-refundable where stated in the applicable booking terms.

---

16. Changes to Reservations

Requests to change a reservation, including dates, number of Guests, property, accommodation type, or check-in/check-out arrangements, may be subject to:

Host approval;

Availability;

Price differences;

Additional fees;

Applicable booking and cancellation terms.

A requested change does not become effective until confirmed through the applicable Platform process.

---

17. No-Show

If a Guest fails to arrive without cancelling the reservation in accordance with the applicable cancellation policy, the reservation may be treated as a No-Show.

A No-Show may result in the loss of some or all of the applicable booking amount depending on the cancellation policy associated with the reservation.

---

18. Payments

Payments may be processed through third-party payment service providers, including Paymob, or other providers made available through the Platform.

Guests agree to provide valid payment information and authorize the applicable payment provider to process the transaction.

Payments may be subject to:

Bank requirements;

Card issuer requirements;

Payment provider procedures;

Currency conversion;

Security verification;

Fraud-prevention procedures.

---

19. Payment Failures

If a payment is declined, reversed, cancelled, or otherwise unsuccessful:

The reservation may not be confirmed;

The reservation may be cancelled;

The Guest may be requested to use another payment method;

Additional verification may be required.

Sunset Stay is not responsible for delays or failures attributable to banks, card issuers, payment providers, or payment networks beyond its reasonable control.

---

20. Chargebacks and Payment Disputes

Guests are encouraged to contact Sunset Stay regarding booking or refund issues before initiating a chargeback where reasonably possible.

Fraudulent or abusive chargeback activity may result in account restrictions where permitted by law.

---

21. Guest Personal Information

Guests should provide only information reasonably necessary for the booking and related services.

Sunset Stay's handling of personal information is governed by the Privacy Policy.

Guests should avoid sharing sensitive personal information with Hosts unless reasonably necessary and legally appropriate.

---

22. Reviews and Ratings

Where the Platform allows reviews, Guests should provide honest and reasonable feedback based on their actual experience.

Guests must not:

Submit fake reviews;

Submit reviews for properties they did not use;

Threaten Hosts with negative reviews;

Demand benefits in exchange for positive reviews;

Submit intentionally misleading information;

Use reviews to harass or abuse another person.

Sunset Stay may remove reviews that violate Platform policies or applicable law.

---

23. Prohibited Guest Activities

Guests must not use the Platform or a booked property to:

Conduct illegal activities;

Commit fraud;

Impersonate another person;

Misuse payment systems;

Circumvent Platform security;

Circumvent applicable booking procedures for fraudulent purposes;

Upload malicious software;

Harass or threaten others;

Infringe third-party rights;

Damage property intentionally;

Provide false identification or booking information.

---

24. Account Suspension or Termination

Sunset Stay may suspend, restrict, or terminate a Guest account where reasonably necessary due to:

Fraud;

Security concerns;

Illegal activities;

Payment abuse;

Material violation of these Guest Terms;

Repeated serious complaints;

Misuse of the Platform;

Other legitimate legal or operational reasons.

Where reasonably practicable and legally permitted, Sunset Stay may provide appropriate notice.

---

25. Third-Party Services

The Platform may use independent third-party services, including:

Payment providers;

Banks;

Mapping services;

Communication services;

Hosting providers;

Analytics services;

Identity verification services;

Customer support services.

Such services may be subject to their own terms and policies.

Sunset Stay does not control independent third-party systems and, to the maximum extent permitted by applicable law, is not responsible for failures attributable to such third parties.

---

26. Sunset Stay's Limited Platform Role

Sunset Stay provides a digital platform that facilitates communication, property discovery, booking, and, where applicable, payment processing between Guests and independent Hosts.

Sunset Stay does not control, own, possess, manage, maintain, or operate properties offered by Hosts unless expressly stated otherwise in writing.

The Host remains responsible for the property, its condition, availability, description, amenities, access, rules, and accommodation services provided to the Guest.

Sunset Stay does not become a party to the underlying accommodation relationship between the Host and Guest merely because the reservation is made through the Platform.

---

27. Host and Guest Responsibilities

This includes, without limitation:

Property condition;

Property suitability;

Property availability;

Host conduct;

Guest conduct;

Property maintenance;

Property damage;

Loss, theft, or disappearance of personal belongings;

Disputes between Hosts and Guests;

Services or facilities provided by Hosts;

Information supplied by Hosts or Guests;

Events occurring at or in connection with a property.

---

28. No Guarantee of Accommodation Services

Sunset Stay does not guarantee that:

A property will meet every Guest expectation;

A Host will perform all obligations as expected;

A property will always be available;

Property information supplied by Hosts will be completely accurate;

Amenities will always be available;

A Host or Guest will behave appropriately;

Third-party services will operate without interruption.

---

29. Personal Belongings and Property

Guests are responsible for taking reasonable care of their personal belongings and possessions.

To the maximum extent permitted by applicable law, Sunset Stay shall not be responsible for loss, theft, damage, or disappearance of personal belongings belonging to Guests, Hosts, or other persons.

Any dispute concerning property or belongings should be addressed between the relevant parties, subject to applicable law.

---

30. Limitation of Liability

Sunset Stay shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive losses or damages arising from or related to:

A property;

A reservation;

A Host;

A Guest;

Accommodation services;

Personal belongings;

Property damage;

Third-party services;

Payment-provider failures;

Banking or telecommunications failures;

Events outside Sunset Stay's reasonable control.

Nothing in these Guest Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

---

31. No Assumption of Third-Party Obligations

The use of the Sunset Stay Platform does not transfer such obligations to Sunset Stay.

---

32. Assistance Does Not Create Liability

---

33. Guest Responsibility

The Guest remains responsible for:

Their own actions and decisions;

Information they provide;

Compliance with property rules;

Compliance with applicable law;

The conduct of persons accompanying them;

Any damage caused by them or persons under their responsibility, to the extent permitted by applicable law.

---

34. Host Responsibility

The Host remains responsible for:

The property;

Its legal authorization;

Its condition;

Its maintenance;

Its availability;

Its description;

Its amenities;

Its applicable rules;

Accommodation services provided to the Guest;

Compliance with applicable laws and requirements.

---

35. No Guarantee or Endorsement

---

36. Force Majeure

Sunset Stay shall not be responsible, to the maximum extent permitted by applicable law, for delays or failures caused by circumstances beyond its reasonable control, including:

Natural disasters;

Government actions or restrictions;

Major security events;

Public emergencies;

Major infrastructure failures;

Internet or telecommunications failures;

Payment-network failures;

Third-party service interruptions.

Applicable cancellation and refund procedures will continue to govern affected reservations, subject to applicable law.

---

37. Changes to Guest Terms

Sunset Stay may update these Guest Terms from time to time.

The updated version will be published on the Platform with a revised Last Updated date.

Where required by applicable law, additional notice or consent may be provided.

---

38. Governing Law and Mandatory Rights

These Guest Terms shall be interpreted subject to the applicable laws and regulations governing the relevant transaction and Sunset Stay's activities.

Nothing in these Guest Terms is intended to exclude or reduce any mandatory legal rights or protections available to Guests under applicable law.

---

39. Severability

If any provision of these Guest Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by applicable law.

---

40. No Waiver

Failure by Sunset Stay to enforce any provision of these Guest Terms does not constitute a waiver of its right to enforce that provision in the future.

---

41. Contact Us

For questions, complaints, booking issues, or other Guest-related matters, please contact Sunset Stay through the Contact Us page or the available support channels.

Sunset Stay for Tourism Investment
Brand Name: Sunset Stay

6. Payment Terms & Conditions

Last Updated: August 2026

These Payment Terms & Conditions ("Payment Terms") govern payments made through the Sunset Stay website, mobile application, and other digital platforms operated by Sunset Stay for Tourism Investment ("Sunset Stay", "we", "us", or "our").

By making or attempting to make a payment through the Platform, you acknowledge that you have read and accepted these Payment Terms, together with the applicable Terms of Service, Privacy Policy, Cancellation & Refund Policy, and other applicable Platform policies.

---

1. Sunset Stay's Role in Payments

Sunset Stay may facilitate payment transactions through independent third-party payment service providers.

Where applicable, payments may be processed through Paymob or another payment provider made available through the Platform.

Sunset Stay does not operate the banking, card, payment-network, or financial infrastructure used to process transactions.

The processing of a payment may therefore be subject to the terms, procedures, security requirements, and policies of the applicable payment provider, bank, card issuer, or payment network.

---

2. Accepted Payment Methods

The payment methods available through the Platform may vary depending on:

Property;

Reservation;

Currency;

Payment provider;

Guest location;

Available payment infrastructure.

Available payment methods will be displayed during the applicable booking or payment process.

Sunset Stay may add, remove, or modify available payment methods at any time, subject to applicable law.

---

3. Payment Authorization

By submitting payment information, the Guest authorizes the applicable payment provider to process the amount displayed during the payment process, subject to the applicable booking conditions.

A payment authorization does not necessarily mean that a reservation has been confirmed.

A reservation is confirmed only when the Platform or Sunset Stay issues an applicable booking confirmation.

---

4. Payment Processing

Payment processing may involve third parties, including:

Payment service providers;

Banks;

Card issuers;

Payment networks;

Fraud-prevention providers;

Other financial or technical service providers.

Sunset Stay may transmit the information reasonably necessary to process and verify a transaction in accordance with its Privacy Policy and applicable law.

---

5. Payment Failure

A payment may fail or be declined for reasons including:

Insufficient funds;

Incorrect payment information;

Bank restrictions;

Card restrictions;

Security or fraud-prevention procedures;

Payment-provider restrictions;

Technical problems;

Network interruptions;

Currency or transaction limitations.

Where a payment is unsuccessful, the reservation may not be confirmed.

Sunset Stay shall not be responsible for payment failures caused by banks, card issuers, payment providers, payment networks, or other third parties beyond Sunset Stay's reasonable control.

---

6. Payment Verification

For security and fraud-prevention purposes, Sunset Stay or its payment service providers may request additional information or verification before completing a transaction.

Failure to complete a required verification process may result in:

Payment rejection;

Booking delay;

Booking cancellation;

Temporary account restriction;

where permitted by applicable law.

---

7. Prices and Charges

The amount payable may include:

Accommodation charges;

Sunset Stay service fees;

Applicable taxes;

Payment-related charges;

Other charges disclosed before booking confirmation.

The final amount payable will be displayed through the applicable booking or payment process where reasonably possible.

Guests should carefully review the total amount before completing payment.

---

8. Currency

The Platform may display prices in one or more currencies.

Where the transaction is processed in a currency different from the currency of the Guest's bank account or payment card, the bank, card issuer, or payment provider may apply:

Currency conversion;

Exchange-rate differences;

Foreign transaction fees;

Other applicable charges.

Such charges are determined by the relevant financial institution or payment provider and are outside Sunset Stay's control.

---

9. Payment Confirmation

After a successful transaction, the Guest may receive:

Payment confirmation;

Booking confirmation;

Transaction reference;

Electronic receipt;

through the Platform, email, SMS, or other available communication channels.

The absence of a confirmation message does not necessarily mean that a payment has failed.

Guests should verify the transaction status through the Platform or contact Sunset Stay support where necessary.

---

10. Refunds

Refunds are governed primarily by the Cancellation & Refund Policy applicable to the reservation.

Where a refund is approved, the refund may be processed through the original payment method where reasonably possible.

The timing of the refund may depend on:

Sunset Stay's processing procedures;

The applicable payment provider;

The Guest's bank;

The card issuer;

Payment-network procedures.

Sunset Stay does not control the exact time required by a bank or payment provider to credit a refund to the Guest.

---

11. Non-Refundable Amounts

Certain amounts may be non-refundable, including where applicable:

Service fees;

Payment processing fees;

Non-refundable booking amounts;

Charges specifically identified as non-refundable;

Other amounts permitted under the applicable booking terms.

The applicable reservation conditions should be reviewed before completing the booking.

---

12. Chargebacks

Guests are encouraged to contact Sunset Stay regarding payment, booking, cancellation, or refund concerns before initiating a chargeback, where reasonably possible.

If a chargeback or payment dispute is initiated, Sunset Stay may provide relevant transaction, booking, and communication information to the applicable payment provider, bank, card issuer, or financial institution for investigation, subject to applicable law.

Fraudulent or abusive chargeback activity may result in account restrictions or cancellation of affected reservations where permitted by law.

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13. Duplicate or Incorrect Payments

If a Guest believes that:

A payment was duplicated;

An incorrect amount was charged;

A payment was processed incorrectly; or

A transaction appears inconsistent with the booking,

the Guest should contact Sunset Stay through the available support channels as soon as reasonably possible and provide the relevant transaction information.

Sunset Stay may coordinate with the applicable payment provider to investigate the transaction.

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14. Host Settlements

Where Sunset Stay facilitates settlement of booking proceeds to Hosts, the amount payable to the Host may be affected by:

Platform fees;

Payment processing fees;

Cancellations;

Refunds;

Chargebacks;

Payment reversals;

Applicable taxes;

Adjustments under applicable agreements;

Other legitimate transaction adjustments.

Settlement timing may depend on the applicable payment provider and banking system.

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15. Host Payment Information

Hosts are responsible for providing accurate payment and settlement information.

Sunset Stay shall not be responsible for delays or failed settlements resulting from incorrect information supplied by the Host, subject to applicable law.

Hosts should promptly update their payment information when necessary.

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16. Taxes and Government Charges

Applicable taxes, governmental charges, or other mandatory amounts may be added to transactions where required by applicable law.

Hosts and Guests remain responsible for their own tax obligations arising from their activities and transactions.

Where Sunset Stay is legally required to collect, withhold, report, or remit a tax or governmental charge, Sunset Stay may do so in accordance with applicable law.

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17. Third-Party Payment Providers

The Platform may use independent payment providers, including Paymob.

Such providers may have their own:

Terms and conditions;

Privacy policies;

Security procedures;

Verification procedures;

Transaction limitations;

Refund procedures.

Sunset Stay does not control independent payment providers and, to the maximum extent permitted by applicable law, is not responsible for their independent systems, delays, failures, or decisions.

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18. Payment Security

Sunset Stay takes reasonable measures to support secure payment processing through the applicable payment infrastructure.

However, no online system or electronic transaction can be guaranteed to be completely secure or uninterrupted.

Users are responsible for protecting their payment credentials and should not share passwords, PINs, verification codes, or other confidential payment information with unauthorized persons.

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19. Unauthorized Transactions

If a Guest or Host believes that an unauthorized transaction has occurred, they should promptly contact:

Their bank or card issuer; and

The applicable payment provider; and/or

Sunset Stay through the available support channels.

Sunset Stay may cooperate with the relevant financial institution or payment provider in investigating the transaction, subject to applicable law.

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20. No Financial Services

Sunset Stay's Platform is not intended to provide banking, lending, investment, money-transfer, or other regulated financial services unless expressly stated and legally authorized.

Payment processing is facilitated through independent payment and financial service providers where applicable.

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21. Limitation of Responsibility

To the maximum extent permitted by applicable law, Sunset Stay's responsibility in relation to payments is limited to the payment-facilitation functions expressly provided through the Platform.

Sunset Stay shall not be responsible for losses, delays, failures, or errors arising from:

Banks;

Card issuers;

Payment providers;

Payment networks;

Currency conversion;

Banking systems;

Technical infrastructure outside Sunset Stay's reasonable control;

Incorrect payment information supplied by Users;

Unauthorized use of a User's payment credentials;

Government restrictions or requirements;

Events beyond Sunset Stay's reasonable control.

Nothing in these Payment Terms excludes or limits any liability that cannot legally be excluded or limited.

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22. No Assumption of Third-Party Obligations

The use of a third-party payment provider through the Sunset Stay Platform does not make Sunset Stay responsible for the obligations, systems, decisions, or performance of that payment provider.

Each payment provider, bank, card issuer, or other financial institution remains responsible for its own services and obligations.

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23. Changes to Payment Procedures

Sunset Stay may modify:

Available payment methods;

Payment providers;

Payment procedures;

Settlement procedures;

Transaction requirements;

from time to time, subject to applicable law and existing contractual obligations.

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24. Changes to These Payment Terms

Sunset Stay may update these Payment Terms from time to time.

The updated version will be published on the Platform with a revised Last Updated date.

Where required by applicable law, additional notice or consent may be provided.

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25. Governing Law and Mandatory Rights

These Payment Terms shall be interpreted subject to the applicable laws and regulations governing the relevant transaction and Sunset Stay's activities.

Nothing in these Payment Terms is intended to exclude or reduce any mandatory legal right or obligation that cannot legally be excluded or limited.

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26. Severability

If any provision of these Payment Terms is found to be invalid or unenforceable, the remaining provisions shall continue to apply to the extent permitted by applicable law.

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27. No Waiver

Failure by Sunset Stay to enforce any provision of these Payment Terms does not constitute a waiver of its right to enforce that provision in the future.

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28. Contact Us

For payment-related questions, transaction issues, refunds, or settlement inquiries, please contact Sunset Stay through the Contact Us page or the available support channels.

Sunset Stay for Tourism Investment
Brand Name: Sunset Stay

7. Cookie Policy

Last Updated: August 2026

This Cookie Policy explains how Sunset Stay for Tourism Investment ("Sunset Stay", "we", "us", or "our") may use cookies and similar technologies when you access or use the Sunset Stay website, mobile applications, and related digital services (collectively, the "Platform").

This Cookie Policy should be read together with our Privacy Policy, Terms of Service, Guest Terms & Conditions, Host Terms & Conditions, and other applicable Platform policies.

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1. What Are Cookies?

Cookies are small text files or similar technologies that may be stored on your device when you visit a website or use an application.

Cookies may allow a platform to:

Remember preferences;

Maintain sessions;

Improve functionality;

Understand how users interact with the Platform;

Support security;

Improve user experience;

Measure Platform performance.

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2. How Sunset Stay May Use Cookies

Sunset Stay may use cookies and similar technologies for purposes including:

Operating the Platform;

Maintaining user sessions;

Remembering preferences;

Supporting account functionality;

Maintaining booking functionality;

Improving Platform performance;

Detecting unusual or potentially fraudulent activity;

Understanding general Platform usage;

Improving services and user experience.

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3. Types of Cookies

Depending on the Platform and technologies in use, Sunset Stay may use the following categories.

A. Strictly Necessary Cookies

These cookies may be necessary for essential Platform functions, such as:

Account login;

Session management;

Booking functionality;

Security;

Basic Platform operation.

Disabling these cookies may affect certain Platform functions.

B. Functional Cookies

These cookies may help the Platform remember preferences and settings, such as:

Language;

Region;

Display preferences;

Previously selected options.

C. Analytics Cookies

These technologies may help Sunset Stay understand how users interact with the Platform, such as:

Which pages are visited;

General usage patterns;

Platform performance;

Technical errors;

General traffic information.

The information may be used to improve the Platform and services.

D. Marketing or Advertising Technologies

Where applicable and legally permitted, Sunset Stay or authorized third-party service providers may use cookies or similar technologies to:

Measure advertising performance;

Understand interactions with marketing campaigns;

Deliver or evaluate relevant promotional content.

The availability and use of such technologies may vary over time.

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4. Third-Party Technologies

Sunset Stay may use certain third-party technologies or services that may place or access cookies or similar technologies.

These may include providers for:

Analytics;

Advertising;

Payment processing;

Security;

Hosting;

Customer support;

Maps;

Communications;

Other Platform functionality.

Third-party providers may have their own privacy and cookie policies.

Sunset Stay does not control the independent privacy practices of third-party providers.

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5. Payment-Related Technologies

When a Guest makes a payment through the Platform, third-party payment providers may use cookies or similar technologies for purposes such as:

Payment processing;

Security;

Fraud prevention;

Transaction verification;

Maintaining payment sessions.

Such technologies may be governed by the applicable payment provider's policies.

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6. Mobile Applications

Where Sunset Stay provides mobile applications, similar technologies may be used within the application environment.

These technologies may support:

Authentication;

Session management;

Security;

Application functionality;

Analytics;

Performance monitoring;

User preferences.

The specific technologies used may change as the application develops.

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7. Managing Cookies

Depending on your browser, device, or application, you may be able to:

Accept cookies;

Reject cookies;

Delete existing cookies;

Restrict certain types of cookies;

Change browser privacy settings.

However, disabling certain cookies may affect the functionality or availability of some Platform features.

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8. Browser Settings

Most modern browsers provide settings that allow users to control cookies.

You can generally find these settings within your browser's:

Privacy settings;

Security settings;

Site settings;

Cookie settings.

The exact options vary depending on the browser and device.

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9. Do Not Track

Some browsers and devices may provide "Do Not Track" or similar privacy settings.

Because there is no universally accepted technical standard for responding to all such signals, Sunset Stay may not respond to every such signal in the same manner.

Where required by applicable law, Sunset Stay will handle applicable privacy signals in accordance with the relevant legal requirements.

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10. Personal Information

Cookies and similar technologies may collect or be associated with certain technical or usage information.

Where such information constitutes personal information under applicable law, Sunset Stay will handle it in accordance with the Privacy Policy and applicable legal requirements.

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11. Security

Sunset Stay may use cookies and similar technologies to support security and help detect:

Unauthorized access;

Suspicious activity;

Fraudulent activity;

Abuse of the Platform.

However, no online system can guarantee absolute security.

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12. Changes to Cookies

The cookies and technologies used by Sunset Stay may change as the Platform develops.

Sunset Stay may introduce, remove, replace, or modify cookies and similar technologies where reasonably necessary for:

Platform functionality;

Security;

Analytics;

Service improvement;

Legal or regulatory compliance.

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13. Changes to This Cookie Policy

Sunset Stay may update this Cookie Policy from time to time.

The updated version will be published on the Platform with a revised Last Updated date.

Where required by applicable law, additional notice or consent may be provided.

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14. No Guarantee of Third-Party Technologies

Sunset Stay does not control the cookies, tracking technologies, analytics tools, advertising technologies, or other technologies independently operated by third parties.

To the maximum extent permitted by applicable law, Sunset Stay is not responsible for the independent practices, policies, or technologies of such third parties.

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15. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights relating to your personal information.

Further information is available in the Privacy Policy.

You may also contact Sunset Stay through the Contact Us page regarding privacy-related requests.

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16. Contact Us

If you have questions regarding this Cookie Policy or the technologies used on the Platform, please contact Sunset Stay through the Contact Us page or available support channels.

Sunset Stay for Tourism Investment
Brand Name: Sunset Stay

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